Privacy Policy

Last updated: 1 July 2026

1. Who we are

This website, crefo-factoring.org, is operated by Crefo-Factoring Nord GmbH, Wandalenweg 8 – 10, 20097 Hamburg, Deutschland. We act as the data controller for personal data collected through this site, unless stated otherwise.

2. Scope of this policy

This website is provided strictly for informational purposes about factoring and receivables financing. We do not sell, broker, or process any paid financial service through this site, and this policy covers only the data processing associated with operating an informational website, such as page visits and voluntary contact form submissions.

3. Information we collect

Depending on how you use the site, we may collect the following categories of information:

• Contact form data: name, email address, phone number if provided, company name if provided, and the content of your message.
• Technical data: IP address, browser type, device type, and pages visited, typically collected automatically through standard web server logs and cookies.
• Cookie preferences: a record of whether you have accepted or rejected optional cookies on this site.

4. Purpose of processing

We process this information to respond to enquiries submitted through the contact form, to maintain and secure this website, to understand aggregate visitor trends so we can improve our content, and to remember your cookie preferences.

5. Legal basis for processing

Where the General Data Protection Regulation applies, we rely on the following legal bases: your consent, for optional cookies and voluntary form submissions; our legitimate interest in operating a secure and functional website; and, where applicable, compliance with a legal obligation.

6. Cookies

This website uses a small number of cookies. Some are strictly necessary for the site to function, such as remembering your cookie consent choice, while others may support basic analytics if you opt in. Full details are available in our dedicated Cookies Policy.

7. Sharing of information

We do not sell personal data. We may share limited information with service providers that help us operate this website, such as hosting providers, strictly to the extent necessary for them to provide that service, and subject to appropriate confidentiality obligations. We may also disclose information where required by law.

8. Data retention

Contact form submissions are generally retained only for as long as necessary to respond to your enquiry and for a reasonable period afterward for record-keeping, after which they are deleted or anonymised. Technical log data is typically retained for a limited period for security purposes.

9. Your rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal data, to object to or restrict certain processing, and to request data portability. To exercise any of these rights, please contact us using the details below.

10. Security

We take reasonable technical and organisational measures to protect information submitted through this website against unauthorised access, loss, or misuse. No method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. The date at the top of this page indicates when it was last revised.

12. Contacting us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at support@crefo-factoring.org or by post at Wandalenweg 8 – 10, 20097 Hamburg, Deutschland.